Learn what to expect upon arrival at Vietnam airports: immigration, customs, SIM cards, taxis, and fast-track services. A complete step-by-step guide for international travelers in 2025.

Arrival at Immigration (Visa Check)

Once you land at a Vietnam international airport (Hanoi, Ho Chi Minh City, Da Nang, Cam Ranh, Phu Quoc…), the first step is immigration clearance. Your process depends on your visa type:

  • E-Visa Holders: Join the E-Visa lane, present your printed e-Visa + passport (valid at least 6 months). Immigration officers will stamp your passport.
  • Visa on Arrival (VOA): Go to the VOA counter before immigration. Submit your approval letter, passport, photos, and pay the stamping fee. Then proceed to the immigration desk with the visa sticker.
  • Visa Exemption: Nationals from certain countries (e.g., Japan, Korea, Germany, France) may enter visa-free for up to 45 days. Present your passport directly at immigration.

👉 Make sure your entry port matches the visa approval details to avoid rejection.

Customs Declaration

After immigration, you’ll go through customs control. You must declare:

  • Cash over USD 5,000 (or equivalent foreign currency)
  • Gold over 300g
  • High-value electronics or items exceeding duty-free allowance
  • Restricted items (weapons, cultural artifacts, prohibited medicines)

💡 Most tourists with personal belongings can go through the Green Lane (Nothing to Declare).

📌 More details: Vietnam Customs Declaration Guide

Getting a SIM Card at the Airport

After customs, you’ll find SIM card counters in the arrival hall. Major providers include Viettel, Vinaphone, and Mobifone. Prices are slightly higher than in the city, but staff assist with registration and setup in English.

💡 Tip: Buy at the airport for convenience, or use an eSIM for Vietnam if your phone supports it.

Transportation: Taxi, Grab & Shuttle

From the arrival hall, you have several options to reach your hotel:

  • Taxi: Official airport taxis are available outside. Stick to reputable brands like Mai Linh or Vinasun.
  • Grab (ride-hailing): Popular and affordable. You may need mobile data or WiFi to book.
  • Airport Shuttle Buses: Budget-friendly option connecting to downtown areas.
  • Private Transfer: Many hotels and visa agencies offer pre-booked pickups.

⚠️ Avoid unmarked taxis to prevent scams.

Fast-Track Services for Urgent Visa Holders

If you booked an urgent Vietnam visa or VIP fast-track service, a staff member will meet you at the arrival gate. They’ll assist with:

  • Priority lane at immigration
  • Assistance with VOA stamping procedure
  • Porter service for luggage
  • Escorting you directly to your driver

👉 Perfect for business travelers, elderly passengers, or those arriving late at night.

📌 Learn more → Urgent Vietnam Visa Services

Written by: Vietnam Travel Experts, Nguyen Adventure (est. 2010).
Information verified with Vietnam Immigration Department & official airport websites.

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