Visa Support & FAQ

What to Do If Your Vietnam E-Visa is Delayed or Rejected

Posted on by VietnamEntryVisa

You’ve submitted your Vietnam e-visa application and are eagerly waiting. But what happens if the approval doesn’t arrive on time, or worse, you receive a rejection notice? It’s a stressful situation, but there are clear steps you can take.

This guide will help you navigate both scenarios: a delayed visa and a denied visa.

Part 1: My E-Visa is DELAYED

Standard processing takes 3-5 working days. If it’s been longer than that, here’s what to do.

Step 1: Check Your Application Status Manually
The official system does not send status updates. You must check it yourself.

  1. Go to the Official E-visa Search Portal.

  2. Enter your Registration Code, Email, and Date of Birth.

  3. Check the status.

Step 2: Understand the Common Reasons for Delay

  • Public Holidays: Vietnamese holidays (like Tet) will halt all processing.

  • Application Backlog: During peak tourist season (Dec-Feb), processing can slow down.

  • Minor Errors: The system may have flagged a small issue in your application, causing a manual review.

Step 3: What Are Your Options?

  • Wait: If your flight is still more than a week away, waiting is often the best course of action.

  • Contact Support (If you applied with us): If you applied through evisa.nguyenadventure.com, contact our 24/7 support team. We can often get updates from our contacts within the Immigration Department.

  • Consider an Urgent Application: If your flight is imminent, it may be faster to submit a new application using an Urgent Visa Service rather than waiting for the first one.

Part 2: My E-Visa was REJECTED

If your status shows “Rejected,” don’t despair. It’s almost always due to a fixable error.

Step 1: Identify the Reason for Rejection
The official system rarely provides a specific reason. However, over 99% of rejections are caused by:

  • Incorrect Photo: Wrong background, glasses, low quality.

  • Passport Scan Issues: Blurry, cropped, or unreadable.

  • Name Mismatch: Your name on the form doesn’t exactly match your passport.

  • Passport Validity: Less than 6 months remaining.

Review our guide on Common E-visa Mistakes to pinpoint the likely error.

Step 2: Do NOT Try to Edit the Old Application
You cannot edit a rejected application. You must submit a completely new application.

Step 3: Re-apply with Corrected Information

  1. Gather your documents again, ensuring they are perfect this time.

  2. Go to a trusted application portal.

  3. Fill out the form with extreme care, double-checking every single detail.

  4. Submit and pay the fee again.

The Pre-Flight Emergency Plan

If your visa is rejected and your flight is in less than 3 days, follow this plan:

  1. [ ] Contact Our 24/7 Support Immediately: Chat with us now.

  2. [ ] Choose our Super Urgent (4-8 Hour) Service: This is your best chance to get an approved visa on time.

  3. [ ] Prepare Perfect Documents: Have clear photos ready to upload.

  4. [ ] Check Your Airline’s Policy: Know your options for changing your flight, just in case.

⭐ Don’t navigate this alone. We’ve helped hundreds of travelers fix their visa issues.
Whether your visa is delayed or denied, our expert team can provide the fastest and most reliable solution to save your trip.
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